1.3 year warranty,Provide a full range of technical support for life.
2.From Monday to Sunday 9:00 am to 23:00 pm. Experienced technician to guarantee lifetime online support (by WhatsApp/Skype/Wechat/Zalo/Line/Telegram/Email).So there is no need to worry about technical support due to time difference.
FAQ
Q and A
Q:How to operate the machine ?
A: Our technicians have installed the machine before shipment. For the installation of some small parts, we will send detailed
training videos and user manuals together with the machine. 95% of customers can learn by themselves
Q:The voltage standard of our country is not consistent with that of your country. Can you design according to the parameters
provided by us
A:Of course, we can design the machine according to the voltage standard of your country
Q:Does the machine can be customized according to my requirements ?
A: Sure, we have a strong technical team and have rich experience. Our goal is to make you satisfied.
Q:Can you arrange the shipment for me ?
A: We can arrange the shipment for our clients by sea or by air. Trading terms FOB, CIF, EXW are available.
Q. Can you make the logo or company name on the products or package?
A:Sure. customer's logo or company name can be printed on products by stamping, printing, embossing, coating or sticker.
Q: Can we use English or other languages on the display screen?
A:Yes, can. The system can achieve many languages, such as English, French, Russian, Spanish, and other languages
If you want more product information, please feel free to contact us!